Metro cities usually receive orders in 2-4 business days, other cities in 4-7 business days, and remote areas in 7-10 business days. See our Shipping Policy for details.
Yes - you can request a return (refund) or exchange (different size) within 7 days of the delivery date, directly from My Account → Orders. See our full Return & Exchange Policy.
Check our Size Guide for a full US/UK/EU/cm conversion chart before ordering. If a pair doesn't fit, you can exchange it within 7 days of delivery.
We accept major debit/credit cards, UPI, net banking, and Cash on Delivery (COD) where available at checkout.
Logged-in customers can check status from My Account → Orders. You can also use our Track Order page with just your order number and email - no login needed.
Creating an account lets you track orders, request returns/exchanges, and save addresses for faster checkout. You can register here.
Reach out via our Contact page or email care@shumers.com, and we'll get back to you shortly.
